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Portable North Pole Reviews

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Overall Rating

4.0
14 Reviews
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About Portable North Pole

Portablenorthpole.com is a platform that allows users to create personalized digital content, including videos and calls. The website offers a variety of personalized video messages from Santa, phone calls from Santa, and other magical experiences. Users can explore these options and select the desired product.

The website provides different plans for users to choose from, including a Magic Pass, a Magic Pass+ or an individual video or call. After selecting a plan, users can choose their preferred payment method, provide shipping and billing information, and review and confirm their order. Once the purchase is successful, an order confirmation is sent through email.

In addition to these services, the website also focuses on maintaining and servicing user accounts, processing and fulfilling products and orders, providing customer service, processing payments on orders, and analyzing data to improve products and services.

The website also offers Premium products with special features like printable interactive and personalized gift tags, special family scenarios, and support for AirPlay and Chromecast. Premium customer support is also available.

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Portable North Pole Customer Reviews (14)

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Jacob Mazza
Jacob Mazza
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Feb 15, 2023
Donald Kash
Donald Kash
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Feb 15, 2023
Azeglio Milanesi
Azeglio Milanesi
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Feb 14, 2023
Joseph Stanford
Joseph Stanford
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Feb 14, 2023
René Wirtz
René Wirtz
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Feb 14, 2023
Mackenzie Gurner
Mackenzie Gurner
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Feb 13, 2023
Rudo Tegelaar
Rudo Tegelaar
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Feb 12, 2023
Leon Little
Leon Little
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Feb 12, 2023
Carol Brown
Carol Brown
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Feb 12, 2023
Giada Lombardi
Giada Lombardi
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Feb 11, 2023

Portable North Pole Customer’s Q&A

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Portable North Pole FAQs

FAQ

About Portablenorthpole.com Popular Products and Services?

"Portablenorthpole.com" offers a variety of products and services. The most popular among them is the Magic Pass which provides unlimited access to all new calls and premium videos for a year. There are also options to purchase individual Premium Videos and Premium Calls. A unique feature is the Download Pass which allows users to download all their videos in HD 1080p for lifetime preservation.

A new addition this season is the Printable Interactive and Personalized Gift Tags. These tags come with a personalized QR code that, when scanned, shows a video of Santa delivering the gift. The service also offers special family scenarios with up to 4 personalized first names and messages.

The platform also provides Premium customer support with access to Elf support agents and self-service support tools. Users can create an account for free on the PNP mobile app or at the website and browse through 105+ calls, video calls, and video messages from Santa. There are scenarios for Birthday, Christmas eve, grown-ups, encouragement and much more. Users can pick a Premium or free trial video, enter recipient details to personalize each video and call.

In addition to these, there are interactive scenarios and activities such as the "choose your own adventure" videos, an elf dance challenge, or a singing lesson with Mrs. Claus. Each option is completely customizable and can be completed in just a few clicks. The platform also offers new free limited-time trial videos as well as Premium features such as a live call during select videos, personalized and interactive gift tags, and more—for the ultimate holiday season experience.

The platform also offers a Reaction Recorder to record the child's priceless reaction. Parents can watch their children's faces light up with one-of-a-kind cinematic messages from Santa. Users could personalize each video and call by including the recipient's photo, correct name pronunciation, age, and Christmas wish, as well as whether they've been naughty or nice. In addition, parents can help encourage or congratulate good behavior, schedule an incoming call from Santa.

Highlighted features for the 2022 season, include: Four new free limited-time trial videos and 18 Premium video and call scenarios, a new live call option during video add-ons, a new personalized and Interactive Gift Tag, and an exclusive pre-season offer for all Magic Pass and Magic Pass+ through November 22. The platform guarantees first name pronunciation, a Santa-approved 2022 Nice List certificate to reward a child's good behavior throughout the year, good deeds game and tracker, and Santa's activity kit.

The platform is globally recognized as the #1 Santa app and has launched new, customizable Santa messages and features, including the Interactive Gift Tag, to help families make new traditions. It brings the magic of Christmas to families all over the world with personalized Santa videos, calls with over 90 message choices. Now in its 15th season, users can enjoy new free limited-time trial videos as well as Premium features for the ultimate holiday season experience.

FAQ

About Portablenorthpole.com Prices and Cost?

Portable North Pole offers a variety of products and services. The Magic Pass, which is the most popular, costs $14.99 per year. This pass includes unlimited premium calls and videos. There's also the Magic Pass Plus that costs $44.99 and includes everything in the Magic Pass and more. Individual Premium Videos can be purchased for $7.99 each, and individual Premium Calls are priced at $6.99 each. There's also a Download Pass available for $6.99, which allows users to download all their videos in HD 1080p. It's also worth noting that there are free options available for a limited time. Users can create a free account and get a free personalized video from Santa. The premium options offer more customization and interactive opportunities.

FAQ

About Portablenorthpole.com Payment Method?

Portable North Pole, also known as PNP, offers a variety of personalized video messages from Santa, phone calls from Santa, and other magical experiences. To make a purchase on the PNP website, one can follow these steps:

  1. Visit the Portable North Pole website.
  2. Explore the available options and select the desired product.
  3. Select the plan, which could be a Magic Pass, a Magic Pass+ or an individual video or call.
  4. Select the payment method. The payment options available are Credit card and Paypal.
  5. Provide accurate shipping address and billing information.
  6. Review and confirm the order.
  7. After the purchase, an order confirmation will be received on the website and through email.

This process ensures a smooth and delightful shopping experience. The security and confidentiality of personal details are prioritized.

FAQ

Portablenorthpole.com Return Policy?

The Return and Refund Policy for content obtained on the Portable North Pole site states that if a customer is not satisfied with the content, a refund for the content may be provided at the company's reasonable discretion.

As for the Shipping Policy, it is mentioned that the products, if purchased, will be shipped FOB Shipping Point. The title to the products passes from UGM or their supplier to the customer upon shipment. All purchases of products on or through the Portable North Pole sites are final, non-cancelable, and non-refundable.

When making a purchase, customers are asked to provide accurate shipping and billing information. The company prioritizes the security and confidentiality of personal details. After the order is confirmed, an order confirmation is sent to the customer via email, which includes the details of the purchase, such as the order number and receipt.

Please note that these policies are subject to change and it's always a good idea to check the latest on the official website.

FAQ

What is Portable North Pole?

Portable North Pole is an online platform that allows users to create and share personalized calls and video messages from Santa Claus with their loved ones. It offers a unique way to keep the spirit of Christmas alive for the whole family. Users can personalize their video messages and calls with specific details, making the experience even more magical. The platform also offers premium videos, games, activities, and features for a complete Christmas experience. Additionally, Portable North Pole donates up to 5% of your purchase to a children’s hospital near you, adding a charitable aspect to the service. It's a fantastic way to make Christmas extra special for children and adults alike.

FAQ

Can I use Portablenorthpole.com outside of Christmas season?

Yes, Portablenorthpole.com can be used outside of the Christmas season. The website offers a variety of features that can be enjoyed all year round. For instance, it allows users to create and share personalized calls and video messages from Santa. Not only can users create a Christmas message, but also one for a child's birthday. The website also offers encouragement videos all year long, where little ones can receive personalized video or phone calls from Santa to celebrate accomplishments, good behavior, or overcoming challenges. Additionally, the PNP mobile app provides games and activities that can entertain throughout the year. So, it's not just for the Christmas season, but a tool that brings joy and magic to different occasions.

FAQ

Are there any other products or services offered by Portable North Pole?

Portable North Pole offers a variety of products and services. They provide a platform to create and share personalized calls and video messages from Santa with loved ones. This service is not only for Christmas messages but also for children's birthdays. They offer a Magic Pass which gives unlimited access to all premium videos, calls, and features. This includes a special birthday message where children can hear "Happy Birthday" from Santa and the elves.

Throughout the year, children can receive personalized video or phone calls from Santa to encourage and celebrate accomplishments, good behavior, and overcoming challenges. The PNP mobile app also offers games and activities to entertain all year long. These include bedtime stories, dance challenges with the elves, and an advent calendar with 24 videos.

Before Christmas, they offer over 80 personalized messages to encourage good behavior and help children make it onto the Nice List. On Christmas Eve, children can get a call from Santa's sleigh, telling them he's on his way. They also offer a Reaction Recorder to create a lifetime keepsake.

In addition to these, they have introduced new features like Printable Interactive and Personalized Gift Tags. By scanning the personalized QR code on the gift tag, one can watch Santa delivering the gift. They also offer new special family scenarios with up to 4 personalized first names and messages. These features are AirPlay and Chromecast enabled, allowing users to enjoy priceless moments on a big screen, anywhere. They also provide premium customer support with access to both their Elf support agents and self-service support tools.

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